The 2019 conference program was the most highly attended in our entire 35 year history! Ready to relive the experience and gather actionable insights? Keep an eye out for an email from us to download all presentation materials. In the meantime, view, browse and sort the list of conference sessions and show floor programming by pass type, track, and format.
Nick Pietrocarlo, Senior Director, IT Service Delivery, Norwegian Cruise Line Holdings
Nick Pietrocarlo is a strategic thinker who is an expert at leading technology and business units to help drive the way a company pursues its goals. He has a knack for strategic planning and pointing out opportunities to utilize technology more effectively in sales, customer service, and guest experience. Nick provides thought leadership at the corporate, departmental, and project levels consistently coaching, and developing his teams across both domestic and international locations.