Seatrade Cruise Global is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Heather BishopHead of eCommerce, DigitalRoyal Caribbean Cruises Ltd

Leading digital strategist and eCommerce specialist, Heather Bishop is responsible for driving world class digital Guest experiences for Royal Caribbean Cruises Ltd., as their Head of eCommerce, Digital. Prior to joining Royal Caribbean, Heather delivered digital strategies for nearly a decade for The Walt Disney Company, which included developing the digital vision for transforming their Resorts & Transportation with the latest advancements in technology and directing strategies to drive revenue growth through Walt Disney World, Disney Cruise Line and Disneyland eCommerce experiences.