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The 2019 conference program was the most highly attended in our entire 35 year history! Ready to relive the experience and gather actionable insights? Keep an eye out for an email from us to download all presentation materials. In the meantime, view, browse and sort the list of conference sessions and show floor programming by pass type, track, and format.

What Traveler Behavior Means for the Cruisers of Tomorrow

Speakers:

Colleen McDaniel (Senior Executive Editor, Cruise Critic)

Jodi O'Prandy (Senior Product Manager, Core Shopping, Cruise Critic)

Location: Room 203/205

Date: Wednesday, April 10

Time: 11:30am - 12:30pm

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass - Get your pass now!

Event Type: Session

Vault Recording: TBD

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Dive into real-time consumer data to see what really matters to cruisers -- straight from the world’s largest community of cruisers on Cruise Critic. How are they searching for cruises, and what are they looking for? How can cruise lines and destinations best reach the consumers of tomorrow – and stand out among competition – based on the behavior of their target clientele?

Attendees will walk away with a better understanding of:

  • Shopping and booking behavior of cruisers and how to meet the needs of the ever-evolving cruise customer
  • Consumer trends and expectations, based on measurable data
  • How lines and destinations can best attract and serve cruisers of tomorrow – from avid cruisers, to the first-time audience


Presentation File

1130_Seatrade__Cruise_Critic_Presentation_FINAL_SEATRADE.pptx