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2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

The Future of Travel, Branding and Guest Experience


Chris Nurko  (Chief Innovation Officer, Interbrand Group)

Location: Cruising Innovations Theater

Date: Tuesday, April 21

Time: 12:30 pm - 1:00 pm

Pass Type: Open to All Pass Holders - Get your pass now!

Event Type: Cruising Innovations Theater

Vault Recording: TBD

Learn how the Cruise Industry can use customer centric insights to drive demand for new to cruise audiences.

Chris Nurko, Chief Innovation Officer of Interbrand Group will share ‘hot-off-the-press’ spring 2020 insight analysts derived from proprietary investigations around the future of travel, and specifically ‘new-to-cruise’ audiences. Chris will cover key factors and drivers for demand that is relevant to brand differentiation, innovation and guest experiences. Chris will highlight how sales, marketing and innovation strategy can benefit from customer centric insight combined with consumer travel trend analysis and interpretation. The presentation will offer attendees a chance to understand the new drivers of brand demand, differentiation and the opportunity to create superior guest experiences.