This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.
Learn how the Cruise Industry can use customer centric insights to drive demand for new to cruise audiences.
Chris Nurko, Chief Innovation Officer of Interbrand Group will share ‘hot-off-the-press’ spring 2020 insight analysts derived from proprietary investigations around the future of travel, and specifically ‘new-to-cruise’ audiences. Chris will cover key factors and drivers for demand that is relevant to brand differentiation, innovation and guest experiences. Chris will highlight how sales, marketing and innovation strategy can benefit from customer centric insight combined with consumer travel trend analysis and interpretation. The presentation will offer attendees a chance to understand the new drivers of brand demand, differentiation and the opportunity to create superior guest experiences.
