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2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Tech Talk: Using IT to Generate More Onboard Revenue


Heather Bishop  (Head of eCommerce, Digital, Royal Caribbean Cruises Ltd)

Jean-Louis Cambert  (CIO, Ponant)

Location: Cruising Innovations Theater

Date: Tuesday, April 21

Time: 3:30 pm - 4:00 pm

Sector: Information Technology

Pass Type: Open to All Pass Holders - Get your pass now!

Event Type: Cruising Innovations Theater

Vault Recording: TBD

  • Explore demand based pricing for onboard items

  • Opportunity cost when systems fail

  • Personalization and utilizing data decision making to improve revenue generation