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2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Tech Talk: The Future of Tech Supporting the Customer Experience - Sponsored by Sourcetoad


Rob Pegoraro  (Contributor, USA Today, Fast Company, Yahoo Finance)


Tim Klauda  (Vice President of Product, Digital Experience, Royal Caribbean Cruises Ltd.)

Georgios Mortakis  (VP, Chief Information Security Officer., Norwegian Cruise Line Holdings Ltd.)

Greg Ross-Munro  (CEO, Sourcetoad)

Location: Room 201/202

Date: Wednesday, April 22

Time: 3:30 pm - 4:15 pm

Sector: Information Technology

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass - Get your pass now!

Event Type: Conference Program

Vault Recording: TBD

  • Using smart enterprise architectural practices
  • Developing the right cloud vs on-prem strategy
  • Utilizing data effectively
  • Payment modernization