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2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Smart Maritime Network In Association with CLIA- Case Study: Standardized Technology Creates a Rising Sea-Level Playing Field


Patrick Dunphy  (CIO, Hospitality Technology Next Generation)

Location: Room 201/202

Date: Wednesday, April 22

Time: 11:45 am - 12:15 pm

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass - Get your pass now!

Event Type: Session

Vault Recording: TBD

  • Cruise lines compete on guest experience, amenities, destinations, add-ons, and all of the Instagram worthy occasions that your customers post online. Cruise lines do not compete on commodity technologies, basic services, and utilities that are table stakes in a digital enterprise.

  • Join this session to learn how hotel companies transformed by embracing standard technologies suites and communications that enabled competition on a much higher level and how to apply these same principles to the cruise business and industry.