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Smart Maritime Network In Association with CLIA- Case Study: Standardized Technology Creates a Rising Sea-Level Playing Field
Speaker:
Patrick Dunphy (CIO, Hospitality Technology Next Generation)
Location: Room 201/202
Date: Wednesday, April 22
Time: 11:45 am - 12:15 pm
Pass Type:
VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass -Get your pass now!
Event Type:
Session
Vault Recording: TBD
Cruise lines compete on guest experience, amenities, destinations, add-ons, and all of the Instagram worthy occasions that your customers post online. Cruise lines do not compete on commodity technologies, basic services, and utilities that are table stakes in a digital enterprise.
Join this session to learn how hotel companies transformed by embracing standard technologies suites and communications that enabled competition on a much higher level and how to apply these same principles to the cruise business and industry.
