This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.
Smart Maritime Network In Association with CLIA- Case Study: Standardized Technology Creates a Rising Sea-Level Playing Field
Speaker:
Patrick Dunphy (CIO, Hospitality Technology Next Generation)
Location: Room 201/202
Date: Wednesday, April 22
Time: 11:45am - 12:15pm
Pass Type:
VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass -Get your pass now!
Event Type:
Session
Vault Recording: TBD
Cruise lines compete on guest experience, amenities, destinations, add-ons, and all of the Instagram worthy occasions that your customers post online. Cruise lines do not compete on commodity technologies, basic services, and utilities that are table stakes in a digital enterprise.
Join this session to learn how hotel companies transformed by embracing standard technologies suites and communications that enabled competition on a much higher level and how to apply these same principles to the cruise business and industry.
