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2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Holistic Retail, Onboard and Ashore Panel


Bill Panoff  (Chairman, PPI GROUP)


Lisa Bauer  (CEO, Starboard Cruise Services)

Bill Brand  (Senior Vice President & Chief Retail Officer, Carnival Corporation & PLC)

Nadine Heubel  (CEO, Heinemann Americas, Inc)

Adrian Pittaway  (Head of Retail, MSC Cruises)

Location: Cruising Innovations Theater

Date: Wednesday, April 22

Time: 11:30 am - 12:00 pm

Sector: Hotel Ops/Concessions

Pass Type: Open to All Pass Holders - Get your pass now!

Event Type: Cruising Innovations Theater

Vault Recording: TBD

As cruise lines and brands expand focus on the overall retail experiences for cruise guests, how are they integrating both onboard shopping and shopping ashore (in port)?