Schedule | Seatrade Cruise Global | Car to Bar - The Importance of Passenger Experience through the Security Checkpoint

2020 Event Schedule

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Car to Bar - The Importance of Passenger Experience through the Security Checkpoint - Sponsored by L3Harris

Speaker:

James Jordan (Global Aviation Technical Business Development Director, L3Harris)

Location: Safety & Sustainability Theater

Date: Tuesday, April 21

Time: 12:30pm - 1:00pm

Pass Type: Open to All Pass Holders - Get your pass now!

Event Type: Safety & Sustainability Theater

Vault Recording: TBD

The last decade saw record breaking growth in the cruise industry and that trend looks to continue into the 2020’s. According to the Cruise Lines International Association (CLIA), 32 million passengers are set to travel on cruise ships up from 30 million in 2019. With this increase in passenger numbers how can cruise lines increase their passenger experience all the way from car to bar?

Integrated and automated systems within the checkpoint, streamline processes, improve security and efficiencies while reducing costs

Increased passenger throughputs enabling, secure and speedy boarding for all passengers

L3Harris are currently achieving ‘car to bar’ in less than 15 minutes, and processing 5,000 to 7,000 passengers per hour

Utilizing data driven marketing to target passengers with relevant onboard offers from analyzing previous purchasing behaviors