Seatrade Cruise Global is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

2020 Event Schedule

View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Car to Bar - The Importance of Passenger Experience through the Security Checkpoint - Sponsored by L3Harris


James Jordan  (Global Aviation Technical Business Development Director, L3Harris)

Location: Safety & Sustainability Theater

Date: Tuesday, April 21

Time: 12:30 pm - 1:00 pm

Pass Type: Open to All Pass Holders - Get your pass now!

Event Type: Safety & Sustainability Theater

Vault Recording: TBD

The last decade saw record breaking growth in the cruise industry and that trend looks to continue into the 2020’s. According to the Cruise Lines International Association (CLIA), 32 million passengers are set to travel on cruise ships up from 30 million in 2019. With this increase in passenger numbers how can cruise lines increase their passenger experience all the way from car to bar?

  • Integrated and automated systems within the checkpoint, streamline processes, improve security and efficiencies while reducing costs

  • Increased passenger throughputs enabling, secure and speedy boarding for all passengers

  • L3Harris are currently achieving ‘car to bar’ in less than 15 minutes, and processing 5,000 to 7,000 passengers per hour

  • Utilizing data driven marketing to target passengers with relevant onboard offers from analyzing previous purchasing behaviors