The 2019 conference program was the most highly attended in our entire 35 year history! Ready to relive the experience and gather actionable insights? Keep an eye out for an email from us to download all presentation materials. In the meantime, view, browse and sort the list of conference sessions and show floor programming by pass type, track, and format.
Location: Level One
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Other
Welcome + Morning Chairperson's Remarks
Chairperson: Shannon McKee (Access Cruise, Inc)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Key Trends and Factors Driving the Travel Industry and Agency Distribution System
Speaker: John Lovell (Leisure Travel, Supplier Relations & Networks, Travel Leaders Group)
Location: Room 206/208
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Transforming Shore Excursions to Deliver Authentic and Exclusive Experiences
Moderator: Hannah Sampson (Skift)
Panelists: Conrad Combrink (Silversea Cruises), Carmen Morosan (Intercruises Shoreside and Port Services), JP Salazar (The Ritz-Carlton Yacht Collection), David Vass (Abercrombie & Kent Destination Management)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Speaker: Bob Allen (IDEAS)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Infusing Entertainment Into Your Port and Destination
Moderator: Shannon McKee (Access Cruise, Inc)
Panelists: David Candib (Carnival Corporation & PLC, Global Port & Destination Development Group), Hugh Darley (Idea Inc.), Marguerite Scott (Marguerite Scott Entertainment (MSE))
Location: Room 206/208
Sector: Entertainment & Amusements
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Pitch Competition: Sustainability Initiatives in Destinations, Shore Excursions and Ports
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
World Cruise Tourism Summit Lunch
Location: Level 2 West Mezzanine
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Receptions/Special Events
Executive Workshop on Cruise Development for Destinations
Speakers: Ioannis Bras (Five Senses Consulting & Development), Shannon McKee (Access Cruise, Inc), Ulrich Berger (Guiding Group), Preston Carnahan (Guiding Group), Tim Littley (Seabourn Cruises), Chris Martin (Holland America Line)
Location: Room 201/202
Sector: Ports & Destinations
Pass Type: Open to All Pass Holders
Event Type: Session
Afternoon Chairperson’s Remarks
Chairperson: Roger Blum (Cruise and Port Advisors, Inc.)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Partnering to Maintain the Cruising Ecosystem: Enhancing Community and Port Relationships
Moderator: Roger Blum (Cruise and Port Advisors, Inc.)
Panelists: Claus Bodker (Cruise Copenhagen), Carla Campos (Puerto Rico Tourism Company), Mai Elmar (Cruise Port Rotterdam), Bruce Krumrine (Princess Cruises), Michael Pawlus (Azamara Club Cruises)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
New Ports and Destinations: Get Out There; Get Noticed; but Above All, GET READY!
Moderator: Gina Dunnett (Azamara Club Cruises)
Panelists: Jaime Castillo (Royal Caribbean Cruise Lines, Ltd.), Emilio Freeman (SeaDream Yacht Club), Liz Gammon (TVG Travel), Andy Harmer (Cruise Lines International Association), Ellen Lynch (Holland America Group)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Other
Port and Destination Infrastructure Projects on Deck for 2020 and Beyond
Moderator: Roger Blum (Cruise and Port Advisors, Inc.)
Panelists: David Candib (Carnival Corporation & PLC, Global Port & Destination Development Group), Scott Lagueux, AICP, LEED AP BD+C (Moffatt & Nichol), Guillaume Lucci (Solaire Cruise Center, Manila), Stephen Xuereb (Global Ports Holding)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Solaire Cruise Center Happy Hour
Location: Level 2 West Mezzanine
Event Type: Receptions/Special Events
CLIA's Business on the Bay & Seatrade Cruise Global's VIP/Speaker Reception
Location: Mondrian Hotel
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Keynote: 2019 Seatrade Cruise Global Opening Remarks
Speaker: Andrew Williams (Maritime Group, Informa Global Exhibitions)
Location: Grand Ballroom
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Speaker: Kelly Craighead (Cruise Lines International Association (CLIA))
Location: Grand Ballroom
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Event Type: Keynote
Keynote: A Conversation with UNWTO Secretary-General Zurab Pololikashvili
Moderator: Adam Goldstein (Royal Caribbean Cruises Ltd. & Cruise Lines International Association (CLIA))
Speaker: Zurab Pololikashvili (The World Tourism Organization)
Location: Grand Ballroom
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: State of the Industry Panel
Moderator: Lucy Hockings (BBC World News)
Speakers: Frank Del Rio (Norwegian Cruise Line Holdings Ltd), Arnold Donald (Carnival Corporation), Richard Fain (Royal Caribbean Cruises Ltd), Pierfrancesco Vago (MSC Cruises)
Location: Grand Ballroom
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: The Rise of Female Leadership in the Cruise Industry
Moderator: Lucy Hockings (BBC World News)
Panelists: Christine Duffy (Carnival Cruise Line), Lisa Lutoff-Perlo (Celebrity Cruises), Jan Swartz (Princess Cruises)
Location: Grand Ballroom
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Food Network Culinary Trends Discussion
Moderator: Michelle Buffardi (Discovery Digital Studios)
Panelists: James Briscione (Food Network (Discovery, Inc.)), Dan Langan (Food Network (Discovery, Inc.))
Location: The Promenade
Pass Type: Open to All Pass Holders
Event Type: The Promenade
The Changing Demographic of Consumers Worldwide and What it Means for Our Business
Speaker: Orlando Ashford (Holland America)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Moderator: Carolyn Spencer Brown (Cruise Critic, A TripAdvisor Company)
Panelists: Liz Gammon (TVG Travel), Farhad Heydari (DEPARTURES | CENTURION | The Compendium by CENTURION), Barbara Muckermann (Silversea Cruises), Christopher Stubbs (Virgin Voyages)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Environmental Spotlight Panel: Innovations Driving Responsible, Sustainable Cruising
Moderator: William MacLachlan (HFW)
Panelists: Gavin Allwright (International Windship Association (IWSA)), Bud Darr (MSC Group), Helge Hermundsgård (DNV GL), Thomas Ostrom (Climeon)
Location: Room 203/205
Sector: Environmental & Health
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Moderator: Corina Quinn (Condé Nast Traveler)
Panelists: Janet Bava (AmaWaterways), Katharine Bonner (Tauck), Walter Littlejohn (Crystal River Cruises), Charles Robertson (American Cruise Lines), John Waggoner (American Queen Steamboat Company)
Location: Room 201/202
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
NTSB/Coast Guard Marine Casualty Update
Moderator: John Sifling (Broad Reach Maritime LLC)
Speaker: Morgan Turrell (National Transportation Safety Board)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Standing Out with Social Media: A Conversation with Top Travel Bloggers
Moderator: Sebastian Rusk (SocialBuzzTV.com)
Panelists: Scott Eddy (Video Globetrotter), Johnny Jet (JohnnyJet.com), Teri Johnson (Travelista Teri)
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Best Practices for Building a Robust Expedition Team
Panelists: Capt. Ben Lyons (Expedition Voyage Consultants, Ltd), Jen Martin (Lindblad Expeditions), Kit van Wagner (Silversea Cruises)
Location: Room 203/205
Sector: Environmental & Health, Ports & Destinations, Ship Services
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Defining the Innovation “Blueprint”
Speaker: Gianni Onorato (MSC Cruises)
Location: Room 201/202
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Entering a New Era of Luxury Cruising: Raising the Bar to Deliver Curated Experiences
Moderator: Seema Mody (CNBC and “Future Now”)
Panelists: John Delaney (Windstar Cruises), Roberto Martinoli (Silversea Cruises), Douglas Prothero (The Ritz-Carlton Yacht Collection)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
A Performance Brought to You by International Event Bookings
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Energy Efficiency and Environmentally Friendly Innovations Panel
Moderator: Brian Salerno (CLIA)
Panelists: Jorden Kemper (Golden Gate Zero Emission Marine), Alessandro Maccari (RINA), Ryan Sookhoo (Hydrogenics Corporation), Vesa Marttinen (Wärtsilä)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Live Demo! Cruising Culinary Corner
Speakers: Giovanni Guido (MSC Cruises), Enrique Villardefrancos (MSC Cruises), Mark Zeller (MSC Cruises)
Location: The Promenade
Sector: Entertainment & Amusements, Food & Beverage
Pass Type: Open to All Pass Holders
Event Type: The Promenade
Enhancing the Guest Experience with Technology
Moderator: Johnny Jet (JohnnyJet.com)
Panelists: Ramon Hurtado (Intercruises Shoreside & Port Services), Greg Ross-Munro (Sourcetoad), Luca Pronzati (MSC Cruises), Ole-Kristian Sivertsen (Global Eagle)
Location: Room 203/205
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Stateroom Innovation: The Art of Making Cabins Fun
Speaker: Peter Steib (Saia-Burgess Controls AG)
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Shipyards, Shipbuilding & Refurbishment
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Speaker: Airam Díaz Pastor (MedCruise)
Location: Room 201/202
Pass Type: Open to All Pass Holders
Event Type: Session
VIP Reception at the Cruise Critic & TripAdvisor Networking Lounge
Location: Cruise Critic & TripAdvisor Networking Lounge
Pass Type: Cruise Line Pass, VIP Pass
Event Type: Receptions/Special Events
Hotel Operations Reception featuring Stock your Cellar for Profit and Purpose
Speaker: Jeremy Miner
Location: The Promenade
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
The Future of Luxury Consumers
Speaker: Barbara Muckermann (Silversea Cruises)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Location: Room 201/202
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
The Global Luxury Traveler: Comparing the Cruise Ship Guest to the Hotel Guest
Speaker: Jeff Wielgopolan (Forbes Travel Guide)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Ship Services, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Pitch Competition: Sustainability Onboard
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Location: Booth 979
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
RCL Global Tour Operations Conversation and Q&A
Speakers: Roberta Jacoby (Global Tour Operations), T.J. O'Sullivan (Global Tour Operations)
Location: Room 203/205
Pass Type: By Invitation Only
Event Type: Session
Location: Grand Ballroom Pre-Function – Level 2
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
Location: Paris Theater
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Investment Analysts Future Outlook
Moderator: Peter Shaerf (AMA Capital Partners)
Panelists: David Beckel (Sanford C. Bernstein), Tim Conder (Wells Fargo Securities, LLC), Assia Georgieva (Infinity Research)
Location: Room 201/202
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Using Video to Attract First-Time Cruisers
Speaker: Gabe Saglie (Travelzoo)
Location: Room 203/205
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Moderator: Ian Richardson (CLIA Executive Partner Technology Initiative)
Panelists: Daniele Buonaiuto (MSC Cruises), Jason Grant (Holland America Group), Nick Pietrocarlo (Norwegian Cruise Line Holdings), Joost van Ree (CLIA)
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Discover Poland Breakfast Reception
Location: Room 244/245
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
Moderator: Morgan Turrell (National Transportation Safety Board)
Panelists: Dennis Nixon (Rhode Island Sea Grant), Paul Santamauro (Office of Paul D. Santamauro), Gregg Trunnell (MITAGS-PMI)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Moderator: Sarina Bratton (PONANT CLIA Australasia)
Panelists: Deanna Austin (Princess Cruises), Sanjay Bhatia (Mumbai Port Trust), Annie Chang (Singapore Tourism Board), Grant Gilfillan (Port Authority NSW Australian Cruise Association), Joel Katz (CLIA Australasia & Asia), Debbie Summers (IDNZ, NZ Cruise Association, TWLGO, ID New Zealand Cruise)
Speakers: Mark Ittel (Bermello Ajamil & Partners, Inc), Madam WANG Hong (Shanghai Municipal People’s Government, Baoshan District)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Rise of the Pacific Coast of the Americas
Moderator: Anne Kalosh (Seatrade Cruise Review)
Panelists: John Binkley (Cruise Lines International Association Alaska), Phil Crannell (Ports & Maritime Group International (PMG)), Giora Israel (Carnival Corporation), Sebastian Montero (Corporación de Puertos del Conosur), Alejandro Agustin Moreno (Autoridad Martima de Panama (AMP)), Jess Peterson (Windstar Cruises)
Location: Room 203/205
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Cruise Ship Design: Veterans or Virgins?
Moderator: Ayesha Khan (Jeffrey Beers International)
Panelists: Dee Cooper (Virgin Voyages), Jan Krefting (YSA DESIGN), Paris Swan (Royal Caribbean Cruises Ltd.)
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Vacation Advocacy – Driving Demand for Cruise for the Coming Wave of Capacity Growth
Speaker: Josh Leibowitz (Carnival Corporation & PLC)
Location: Room 201/202
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Autoridad Maritima Panama Brunch
Location: Level 2 West Mezzanine
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
Moderator: Hannah Walhout (TRAVEL + LEISURE, Food & Wine)
Panelists: Jeremy Ford (Stubborn Seed), Cindy Hutson (Ortanique), Scott Linquist (Coyo Taco, Olla Innovative Mexican, Xico India, Les Banh Amis, Champion Burger)
Location: The Promenade
Sector: Food & Beverage
Pass Type: Open to All Pass Holders
Event Type: The Promenade
Duty Free for the Future: What's in Store with the Onboard Retail Revolution
Moderator: Bill Panoff (PPI Group)
Panelists: William Butler (Carnival Cruise Line), Ron Goncalves, MBA, PMP (Starboard Cruise Services), Nadine Heubel (Heinemann Americas Inc.), Adrian Pittaway (MSC Cruises), Rene Riedi (Dufry America, Inc.)
Location: Cruising Innovations Theater
Sector: Retail, Ship Services
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Moderator: Glenn Burnett (CLIA)
Panelists: Kevin Cote (Innospec Fuel Specialties), John Grubic (Shell), John Gunner (Windstar Cruises), Dennis Nixon (Rhode Island Sea Grant)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
What Traveler Behavior Means for the Cruisers of Tomorrow
Speakers: Colleen McDaniel (Cruise Critic), Jodi O'Prandy (Cruise Critic)
Location: Room 203/205
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Interior Designers Lunch hosted by Mary Bond and Jon Ingleton
Location: Room 212/213
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
CLIA HFB Future Fleet: The Dynamics of Building Innovative Beverage and Dining Program
Moderator: Jennifer Agress (Dining Out Magazine - Miami)
Panelists: John Devine (Michael J. Devine & Associates), Mark Fine (Norwegian Cruise Line Holdings), Charles Steadman (Virgin Voyages), Paolo Raia (Carnival Corp), Frits van der Werff (Holland America Line)
Location: Room 201/202
Sector: Food & Beverage
Pass Type: RSVP Required
Event Type: Session
Entertainment Spotlight with Virgin Voyages
Moderator: Charly McDonald (Spark)
Panelist: Richard Kilman (Virgin Voyages)
Location: Cruising Innovations Theater
Sector: Entertainment & Amusements
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
The Future is Green: Building the World’s Greenest Cruise Line
Speaker: Daniel Skjeldam (Hurtigruten)
Location: Room 206/208
Sector: Environmental & Health
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Cracking the Code on Family Travel and Millennial Cruising
Moderator: Nancy Schretter (Family Travel Network Beacon Group Holdings, Inc.)
Panelists: Christine Esteve (Carnival Cruise Line), Vicky Garcia (Cruise Planners, an American Express Travel Representative), Brenda Kyllo (AmaWaterways), Bonnie Levengood (MSC Cruises)
Location: Room 203/205
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Sustainable Tourism: Leading the Way Forward
Moderator: Thomas P. Illes (University Lecturer and Journalist)
Panelists: Arantxa Garcia (Intercruises Shoreside & Port Services), Stuart Leven (EMEA and RCL Cruises Ltd.), Daniel Skjeldam (Hurtigruten)
Location: Room 206/208
Sector: Environmental & Health, Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
The Evolving Cruise Industry Cyber Ecosystem: Threats, Trends and Practical Steps for the Future
Moderator: Rick Miller (PHAROS Mission Critical Solutions)
Panelists: Mike Giallombardo (Total Intelligence Group), Mike Hamilton (CI Security), CAPT David Nichols, USCG (ret.) (ABS Advanced Solutions), Guillermo (Will) Perez (Royal Caribbean Cruises Ltd.)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
A New Era of Design and Cruising
Moderator: Paul Brady (SkiftX)
Panelists: Per Lindqvist (Tillberg Design of Sweden Inc), David McCarthy (AD Associates), Greg Walton (Studio DADO), Andy Yuill (SMC Design)
Location: Room 206/208
Sector: Design & Ship Interiors, Ship Equipment, Shipyards, Shipbuilding & Refurbishment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Location: Booth 565
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Speakers: Gustavo Berenblum (Berenblum Busch Architecture), Airam Díaz Pastor (MedCruise)
Location: Cruising Innovations Theater
Sector: Ports & Destinations, Shipyards, Shipbuilding & Refurbishment
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Sourcing/Hotel Operations Spotlight
Moderator: Jane Wooldridge (The Miami Herald)
Panelists: Tom Brady (Silversea Cruises), John Paul Brigneti (Savino Del Bene - Miami), Dietmar Wertanzl (CMI Leisure Management)
Location: The Promenade
Sector: Food & Beverage, Hotel Operations, Retail, Ship Services
Pass Type: Open to All Pass Holders
Event Type: The Promenade
Featured Session at the Safety & Sustainability Theater; An Interview with Tom Strang
Moderator: John Sifling (Broad Reach Maritime LLC)
Speaker: Tom Strang (Carnival Corporation & plc)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Elevate Cocktails and your Brand
Speaker: Jeremy Miner
Location: The Promenade
Sector: Entertainment & Amusements, Food & Beverage
Pass Type: Open to All Pass Holders
Event Type: The Promenade
Technology Infrastructure Powering the Future of Cruising
Moderator: Mark Holmes (Access Intelligence)
Panelists: Anand Chari (K4 Mobility LLC), Benny Lago (Ritz Carlton Yacht Collection), Stephen MacFarlane (ShipSure), Gregory Martin (SES Networks), Nick Pietrocarlo (Norwegian Cruise Line Holdings)
Location: Room 203/205
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
The Future of Shipbuilding and Design
Moderator: Peter Shaerf (AMA Capital Partners)
Panelists: Markus Aarnio (Foreship), Yang Guobing (CSSC Cruise Technology Co., Ltd. (CCTD)), John Gunner (Windstar Cruises), Roger Holm (Wärtsilä Corporation), Trevor Young (MSC Cruise Management)
Location: Room 206/208
Sector: Design & Ship Interiors, Hotel Operations, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
FCCA Platinum Member Reception
Location: Booth 979
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Navalimpianti VIP Drinks Reception
Location: Booth 1481
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Port of Vancouver Drinks Reception
Location: Room 212/213
Pass Type: By Invitation Only
Event Type: Receptions/Special Events
Safety & Sustainability Reception
Location: Safety & Sustainability Theater
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
Artificial Intelligence: What's All the Buzz About?
Moderator: Ole-Kristian Sivertsen (Global Eagle)
Panelists: Marina Shumaieva (CruiseBe Inc.), David Vass (Abercrombie & Kent Destination Management)
Location: Cruising Innovations Theater
Sector: Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
CLIA HFB Forecasted Consumer Trends for Dining and Adult Beverage Programs
Moderator: Frank Weber (Virgin Voyages)
Panelists: Mark Fine (Norwegian Cruise Line Holdings), Erin Landry (Slainte Wines, Inc.), Will Notini (Technomic)
Location: Room 201/202
Sector: Food & Beverage
Pass Type: RSVP Required
Event Type: Session
Location: Design Lounge
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
Information Technology & Entertainment Reception
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Receptions/Special Events
CLIA Hotel Food & Beverage Reception
Location: The Wolfsonian – Florida International University
Event Type: Receptions/Special Events
Location: LIV at Fontainebleau Hotel
Pass Type: Ticket Purchase Required
Event Type: Receptions/Special Events
Damage Control/Stability Panel
Moderator: Morgan Turrell (National Transportation Safety Board)
Panelists: Luis Guarin (Brookes Bell), John Hemgard (United Technologies Corp.), Tracy Murrell (Royal Caribbean Cruises, Ltd. (RCL)), Paul Santamauro
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Latest Wellness Trends and How They Can Enhance The Cruise Experience
Speaker: Gene Meehan (Blue World Voyages)
Location: Cruising Innovations Theater
Sector: Wellness
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Moderator: Colleen McDaniel (Cruise Critic)
Panelists: Rune Thomas Ege (Hurtigruten Americas), Capt. Ben Lyons (Expedition Voyage Consultants, Ltd), Navin Sawhney (PONANT)
Location: Room 206/208
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Professional Women in Cruising Brunch Women’s International Shipping & Trading Association (WISTA)
Moderator: Anna Silva (Port Everglades)
Panelists: Alexandra Anagnostis-Irons (Total Marine Solutions (TMS)), Captain Kate McCue (Celebrity Cruises), Tracy Murrell (Royal Caribbean Cruises Ltd.), Anya Suriyaarachchi (Bermello Ajamil & Partners, Inc), Lesley Warrick (Seafarers’ House)
Location: Room 201/202
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: Ticket Purchase Required
Event Type: Receptions/Special Events
CLIA Executive Partner Program Briefing
Speaker: Bo Larsen (CLIA)
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Caribbean Spotlight … The Future is Bright!
Moderator: Fred Gonzalez (American Way / Celebrated Living / Nexos)
Panelists: Mark Conroy (Silversea Cruises), Bob Lepisto (SeaDream Yacht Club), Ken Muskat (MSC Cruises USA)
Location: Room 206/208
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session