View, browse and sort the ever-growing list of sessions by sector, pass type or event type. With this Session Builder, you can build your schedule in advance and access it during the show via export or with the Seatrade Cruise Global Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.
Welcome and Chairperson Remarks
Chairperson: Shannon McKee (Access Cruise, Inc.)
Location: Room 206/208
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Travel Disruptors and Why Cruise Lines Need to Start Paying Attention Now
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
The Inaugural Seatrade Cruise Global Debate: Shore Excursions … Dead or Alive?
Panelist: Carmen Morosan (Intercruises Shoreside & Port Services)
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: Open to All Pass Holders
Event Type: Conference Program
Event Type: Other
Moderator: Liz Gammon (LizGammon.com)
Panelists: Gina Dunnett (Azamara), Jaco Gouws (Disney Cruise Line), David Vass (Abercrombie & Kent Destination Management), Arnaldo Zanonato (Silversea Cruises)
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Pitch Competition: The Future of Expedition Cruising and Seatrade Cruise Global
Location: Room 206/208
Sector: Expedition Cruising
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Event Type: Session
Afternoon Chairperson’s Remarks
Chairperson: Roger Blum (Cruise and Port Advisors, Inc.)
Location: Room 206/208
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Seatrade Cruise Global Exhibitor 101s
Location: Room 201/202
Sector: Information Technology, Entertainment, Ship Interiors & Design
Event Type: Conference Program
Spotlight on Port Infrastructure Development Projects Around the Globe
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Location: Room 206/208
Sector: Entertainment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Event Type: Session
Keynote: 2020 Seatrade Cruise Global Opening Remarks - Sponsored by Hong Kong Tourism Board
Speaker: Andrew Williams (Maritime Group, Informa Global Exhibitions)
Location: Grand Ballroom
Sector: Information Technology, Safety & Security, Entertainment, Expedition Cruising, Exploring Ports & Destinations, Hotel Ops/Concessions, Ship Building & Ship Equipment, Ship Interiors & Design, Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: CLIA Opening Remarks - Sponsored by Hong Kong Tourism Board
Speaker: Kelly Craighead (Cruise Lines International Association (CLIA))
Location: Grand Ballroom
Sector: Information Technology, Safety & Security, Entertainment, Expedition Cruising, Exploring Ports & Destinations, Hotel Ops/Concessions, Ship Building & Ship Equipment, Ship Interiors & Design, Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: Overtourism Case Study: A Partnership Approach - Sponsored by Hong Kong Tourism Board
Moderator: Anne Kalosh (Seatrade Cruise Review)
Speakers: Frankovic Mato, Adam Goldstein (Royal Caribbean Cruises)
Location: Grand Ballroom
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: State of the Industry Panel - Sponsored by Hong Kong Tourism Board
Moderator: Lucy Hockings (BBC World News)
Panelists: Frank Del Rio (Norwegian Cruise Line Holdings Ltd), Arnold Donald (Carnival Corporation), Richard Fain (Royal Caribbean Cruises Ltd), Pierfrancesco Vago (MSC Cruises)
Location: Grand Ballroom
Sector: Information Technology, Safety & Security, Entertainment, Expedition Cruising, Exploring Ports & Destinations, Hotel Ops/Concessions, Ship Building & Ship Equipment, Ship Interiors & Design, Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
Keynote: The Future of Luxury Cruising - Sponsored by Hong Kong Tourism Board
Location: Grand Ballroom
Sector: Information Technology, Safety & Security, Entertainment, Expedition Cruising, Exploring Ports & Destinations, Hotel Ops/Concessions, Ship Building & Ship Equipment, Ship Interiors & Design, Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Keynote
The Future of Travel, Branding and Guest Experience
Speaker: Chris Nurko (Interbrand Group)
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Speaker: Bob Allen (IDEAS)
Location: Room 201/202
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Moderator: Paul Brady (Travel + Leisure)
Location: Room 203/205
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Private Islands Are Having A Moment
Panelists: Diana Block Garcia (Senior Vice President, Revenue, Sales, & Itinerary), David Candib (Carnival Corp. & plc), Mark Tamis (Royal Caribbean’s Perfect Day Concept)
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Advancements in Maritime Training
Moderator: Morgan Turrell (National Transportation Safety Board)
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Tech Talk: Artificial Intelligence: Fact or Fiction?
Location: Cruising Innovations Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Marketing Mavens and Mavericks Are Promoting Experiences Over Ships
Moderator: Carolyn Spencer Brown (Cruise Media LLC)
Panelists: Barbara Muckermann (Silversea Cruises), Chris Nurko (Interbrand Group)
Location: Room 203/205
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Overtourism, Sustainability and the Future of European Cruising
Panelist: Arantxa Garcia (Intercruises Shoreside & Port Service)
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Biometric Technology: Transformations in Access Control and Safety
Moderator: John Sifling (Broad Reach Maritime LLC)
Location: Safety & Sustainability Theater
Sector: Information Technology, Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Tech Talk: Hospitality and New Technologies - Sponsored by - LG's CIT
Location: Cruising Innovations Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
The Cruise Line Industry and the Media: Exploring a Paradigm Shift
Moderator: Thomas P Illes (University Lecturer and Journalist)
Location: Room 203/205
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
So You Want to Start a Cruise Line?
Moderator: Anne Kalosh (Seatrade Cruise Review)
Panelists: Colin Farmer (Certares), Mario Ferreira (Douro Azul, Mystic Cruises and Atlas Ocean Voyages), John Waggoner (HMS American Queen Steamboat Co.)
Location: Room 206/208
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Plastics and Other Solid Wastes: Challenges and Solutions
Location: Safety & Sustainability Theater
Sector: Sustainability Spotlight
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Tech Talk: Using IT to Generate More Onboard Revenue
Location: Cruising Innovations Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Caribbean Destination Development — A New Era
Location: Room 203/205
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
The Circular Economy – Is the Cruise Industry Ready?
Location: Room 206/208
Sector: Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Fuels: Current and Future Trends
Location: Safety & Sustainability Theater
Sector: Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
What Do Shoppers Want and Expect On-Board
Speakers: Anna Marchesini (m1nd-set), Dr. Peter Mohn (m1nd-set)
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Location: Room 203/205
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
The Business Case for Cyber Security
Moderator: Richard Miller (PHAROS Mission Critical Solutions)
Location: Safety & Sustainability Theater
Sector: Information Technology, Safety & Security
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Generation Z and Generation Alpha at Sea: Winning Over Tomorrow's Largest Consumer Generations
Location: Room 203/205
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Holistic Retail, Onboard and Ashore Panel
Moderator: Bill Panoff (ppigroup)
Panelists: Lisa Bauer (Starboard Cruise Services), Bill Brand (Carnival), Adrian Pittaway (MSC)
Location: Cruising Innovations Theater
Sector: Hotel Ops/Concessions
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Moderator: Peter Shaerf (AMA Capital Partners)
Panelists: Tim Conder (Wells Fargo Securities, LLC), Assia Georgieva (Infinity Research), Steven Wieczynski (STIFEL)
Location: Room 209/210
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Entertainment Lunch – invite only
Sector: Entertainment
Pass Type: By Invitation Only
Event Type: Session
Automation and Artificial Intelligence in the Maritime Domain
Panelist: Morgan Turrell (National Transportation Safety Board)
Location: Safety & Sustainability Theater
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Entertainment / IAAPA Partner Session
Location: Cruising Innovations Theater
Sector: Entertainment
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
The Nitty-Gritty of Port Development — A Focus on the Marine Side
Location: Room 203/205
Sector: Sustainability Spotlight
Event Type: Session
Speakers: Erin Shields (U.S. News & World Report), Faraz Qureshi (Cruiseline.com)
Location: Room 206/208
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Creating Itinerary Planning Magic and Curating Unforgettable Experiences
Panelist: Carmen Morosan (Intercruises Shoreside & Port Services)
Location: Room 206/208
Sector: Exploring Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Location: Cruising Innovations Theater
Sector: Entertainment
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Location: Room 203/205
Sector: Ship Building & Ship Equipment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Tech Talk: Optimizing Communications
Chairperson: Ian Richardson (CLIA Executive Partner Technology Initiative)
Location: Room 201/202
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Tech Talk: The Future of Tech Supporting the Customer Experience
Location: Room 201/202
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Watching What is Old Become New Again: Refurbishment Trends
Location: Room 203/205
Sector: Ship Building & Ship Equipment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Social Media Influencers Panel
Moderator: William (Lin) Humphrey, Jr (FIU)
Panelists: Scott Eddy, Sarah Gallo (The Five Foot Traveler), Johnny Jet (JohnnyJet.com)
Location: Cruising Innovations Theater
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Tech Talk Reception - Sponsored by – LG Electronics
Sector: Information Technology
Event Type: Receptions/Special Events
Panelist: Arantxa Garcia (Intercruises Shoreside & Port Service)
Location: Room 203/205
Sector: Sustainability Spotlight
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
The Changing Expedition Marketplace
Moderator: Thomas P Illes (University Lecturer and Journalist)
Panelists: Conrad Combrink (Silversea Cruises), Niels-Erik Lund (SunStone Ships), Ben Lyons (Expedition Voyage Consultants, Ltd.), Navin Sawhney (Ponant), Robin West (Seabourn)
Location: Room 201/202
Sector: Expedition Cruising
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Moderator: John Sifling (Broad Reach Maritime LLC)
Panelist: Morgan Turrell (National Transportation Safety Board)
Location: Safety & Sustainability Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Beyond the Ship, Incorporating Sustainability and Wellness in the Entire Cruise Experience
Panelists: Gustavo Berenblum (Berenblum Busch Architects), Margaret Fitzsimons
Location: Cruising Innovations Theater
Sector: Sustainability Spotlight
Pass Type: Open to All Pass Holders
Event Type: Cruising Innovations Theater
Exploring the New Cruise Hybrid
Moderator: Liz Gammon (LizGammon.com)
Panelists: Alberto Alberti (Atlas Ocean Voyages), Zeljka Galik Cimic (Ocean Cruising), Tim Littley (Seabourn), Justin Poulsen (Silversea Cruises)
Location: Room 201/202
Sector: Expedition Cruising
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
Moderator: Anna Silva (Port Everglades Department)
Panelists: Katherine Foster-Smith (Bahamas Disaster Recovery Authority), Amanda Martin (Mission Resolve Foundation), Lisa Schillig (Bahamas Paradise Cruise Line)
Location: Room 206/208
Pass Type: RSVP Required
Event Type: Receptions/Special Events
Innovations Forum: Technical Advances in Safe and Sustainable Cruising
Moderator: Richard Miller (PHAROS Mission Critical Solutions)
Panelist: Nick Bice (USAFE)
Location: Safety & Sustainability Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Safety & Sustainability Theater
Solving the Expedition Staffing Shortage
Location: Room 201/202
Sector: Expedition Cruising
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Conference Program
