The 2019 conference program was the most highly attended in our entire 35 year history! Ready to relive the experience and gather actionable insights? Keep an eye out for an email from us to download all presentation materials. In the meantime, view, browse and sort the list of conference sessions and show floor programming by pass type, track, and format.
Ellen Lynch, Senior Director Shore Excursions, Holland America Group
Ellen Lynch is the Senior Director of Shore Excursions for Holland America Line, Princess Cruises, Seabourn and P & O Australia, all part of Holland America Group.
Her responsibilities include management of over 10,000 unique shore excursions operated on over 43 cruise ships, in more than 600 ports, 135 countries and all seven continents. She leads product development, operations and strategic planning for the excursion team.
Ellen is a 35 year cruise industry veteran. During her career, in addition to Holland America Group, she has held positions, both onboard and ashore, in the Hotel and Shore Excursion departments at Royal Caribbean International, Sitmar and Royal Cruise Line.