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The 2019 conference program was the most highly attended in our entire 35 year history! Ready to relive the experience and gather actionable insights? Keep an eye out for an email from us to download all presentation materials. In the meantime, view, browse and sort the list of conference sessions and show floor programming by pass type, track, and format.

Ron Goncalves, MBA, PMPVice President Retail Performance & OperationsStarboard Cruise Services

As Vice President, Retail Performance and Operations for Starboard Cruise Services, the premier cruise retail expert in the industry, Ron Goncalves leads the department’s store planning, design, and construction and is responsible for overall retail performance.

Prior to joining Starboard, Mr. Goncalves served as Vice President of Technology and Business Development for Unibail-Rodamco-Westfield, where he oversaw all technology-related revenue streams across Westfield Shopping Centers.

Mr. Goncalves honed his cruise industry retail experience with a four-year tenure as Vice President and Director of Strategic Initiatives for Norwegian Cruise Line Holdings.

Mr. Goncalves earned a dual Master’s degree from Florida International University College of Business in Management Information Systems and Business Administration and a Bachelor of Science in Business Administration for Finance and Management at the University of Florida Warrington College of Business.