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During this 3-part session, our experts will explore the latest development in geopolitics impacting itineraries, tactical ways to raise your port rating and the latest innovations in port operations and development.
Part I - The Current State of Geopolitics and the Future Impact on Destination and Itinerary Planning 1:30pm-2:00pm Geopolitical risks remain on the minds of cruise lines and ports. This session provides an overview of the current state of geopolitical and security issues globally. Explore the potential future for hot button regions and how geopolitical tensions will shape destination and itinerary planning for 2020 and beyond including the latest developments for Turkey, Russia, Egypt, China and Cuba.
Part II - Five Simple Ways to Enhance Your Port Rating and Deliver a Better Customer Experience 2:00pm-2:45pm • Customer Experience - How are ports driving a better guest experience? • Port Upgrades - What are small upgrades ports can do with technology? • Embarkation Process - How can ports better the embarkation process? • Community and Port Development – Learn how ports can engage community involvement resulting in low impact tourism • Business Planning - How should ports allocate funds as a small destination? What does a strong 5-year plan look like?
Part III - Port Operations and Port Development Innovations 2:45pm-3:30pm Bringing together leading and emerging ports and destinations, this session explores the world of port operations, port development and the latest regulatory developments impacting itinerary planning.