Thank you to all of our 2018 Sponsors for an amazing event!

Conference Program Scheduler

NOTE: This is the 2018 schedule for reference only. The 2019 schedule will be released later this year.

View, browse and sort the ever-growing list of sessions by pass type, track, and format. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

The State of the Global Cruise Industry Keynote

Moderator:
  • Peter Greenberg (CBS News Travel Editor & PBS’s “The Travel Detective”, CBS News)
Part 1 Keynote Speakers:
Part 2 Keynote Speakers:
Location: Terminal 4
Pass Type: VIP All Access Pass, Conference Pass, Cruise Line Pass, Speaker Pass - Get your pass now!
Session Type: Keynote
Sectors: Design & Ship Interiors, Destinations, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Retail / Retail Services, Safety & Security, Ship Equipment, Shipyards, Shipbuilding & Refurbishment, Wellness, Ship Services
Recording: TBD



Sponsored by Hong Kong Tourism Board (HKTB)



State of the Global Cruise Industry
9:50am - 10:35am


Our roundtable discussion of industry leaders will address growth opportunities and business challenges impacting the cruise industry, including the following themes:

  • Leading in a Time of Unprecedented Growth – How are your companies strategizing around both the opportunities and challenges from a growth point of view regarding: staffing, the shore side, technology and innovation, environmental impact, and terminal impact
  • Debunking the Myths of Cruising – Thoughts on collaborating on an industry-wide level to educate the next generation of cruisers
  • The Innovation “Blueprint” – Defining innovation and mapping out the innovation process
  • Emerging Markets for Growth – Where do you see the most potential for future growth?
  • Shipbuilding and Design – What are the latest innovations in ship design that are moving the needle on customer experiences?
  • Environmental and Sustainability – What initiatives are you most proud of that make the industry more environmentally friendly? What’s the latest thinking around LNG ships?

Moderator:
Peter Greenberg (CBS News Travel Editor & PBS’s “The Travel Detective”, CBS News)

Keynotes:
Frank J. Del Rio, President and CEO, Norwegian Cruise Line Holdings Ltd.
Arnold W. Donald, President and CEO, Carnival Corporation & plc. & CLIA Global Chair
Richard D. Fain, Chairman & CEO, Royal Caribbean Cruises Ltd.
Pierfrancesco Vago, Executive Chairman, MSC Cruises


Innovation, Disruption and Setting the Course for the Future
10:35am-11:20am


During this roundtable discussion, our industry visionaries – including two mega hospitality brands who are new entrants to the cruise industry - explore how they view innovation on a day-to-day basis and share perspectives on the following themes:

  • Brand Innovation – A look at how these brands are defining (and continue to re-define) their unique brand identifier, style and how travelers view cruising in general
  • Creating a Unique Guest Experience – What past cruising trends tell us and how these individual brands have plans to disrupt the space with new experiences
  • The Role of Technology and Cruising – How tech is changing the customer experience

Moderator:
Peter Greenberg, CBS News Travel Editor & PBS’s “The Travel Detective”, CBS News

Panelists:
Tom McAlpin, President & CEO, Virgin Voyages
Douglas Prothero, Managing Director, The Ritz-Carlton Yacht Collection