Thank you to all of our 2018 Sponsors for an amazing event!

Conference Program Scheduler

NOTE: This is the 2018 schedule for reference only. The 2019 schedule will be released later this year.

View, browse and sort the ever-growing list of sessions by pass type, track, and format. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Partnering to Deliver Ocean Medallion Class Guest Experience Maximization

  • John Padgett (Chief Experience and Innovation Officer, Carnival Corporation)
Location: Palm Ballroom B
Pass Type: VIP All Access Pass, Conference Pass, Cruise Line Pass, Speaker Pass - Get your pass now!
Session Type: Conference Session
Sectors: Design & Ship Interiors, Destinations, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Retail / Retail Services, Safety & Security, Ship Equipment, Shipyards, Shipbuilding & Refurbishment, Wellness, Ship Services
Recording: TBD

SES Networks and Carnival Corporation’s Medallion Global Experience and Innovation (GXI) team have partnered together to deliver MedallionNet - the best wifi at sea. MedallionNet is an important element of Carnival Corporation’s new Medallion Class experience, designed to elevate guest service and personalization for millions of vacationers.

By combining multiple sources of bandwidth to achieve the highest capacity shipboard network ever brought to a cruise ship with an unprecedented volume of shipboard access points, MedallionNet introduces a level of service reliability and signal pervasiveness not previously achieved on ships sailing at sea.

Regal Princess from Princess Cruises is the first Medallion Class ship to feature MedallionNet. To deliver unprecedented bandwidth, SES Networks has removed capacity constraints and allows the ship through intelligent networking to be "always on" to deliver the best internet experience at sea. This session will walk you through the solution and why the delivery of “land-like” connectivity to a mobile cruise ship platform shows there is no terrestrial location in the world that should be without communication connectivity.