View, browse and sort the list of conference sessions and show floor programming by pass type, track, and format. With this Schedule Builder, you can build your schedule in advance of the event and access it during the show via export or with the Official Mobile App. Seating is first come, first serve, so please arrive early to sessions that you would like to attend. Sessions are subject to change.
Welcome + Morning Chairperson's Remarks
Chairperson: Shannon McKee (Access Cruise, Inc)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Travels Trends Impacting the Cruise Line Industry: Past, Present and Future
Speaker: John Lovell, CTC (Leisure Travel, Supplier Relations & Networks, Travel Leaders Group)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Transforming Shore Excursions to Deliver Authentic and Exclusive Experiences
Panelists: Conrad Combrink (Silversea Cruises), Carmen Morosan (Intercruises Shoreside and Port Services), JP Salazar (Ritz Carlton Yacht Collection), David Vass (Abercrombie & Kent Destination Management)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Destination Entertainment: Up Your Game!
Moderator: Shannon McKee (Access Cruise, Inc)
Panelist: Marguerite Scott (Marguerite Scott Entertainment (MSE))
Sector: Entertainment & Amusements
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Pitch Competition: Sustainability Initiatives in Destinations, Shore Excursions and Ports
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Executive Workshop on Cruise Development for Destinations
Speakers: Ioannis Bras (Five Senses Consulting & Development), Shannon McKee (Access Cruise, Inc)
Sector: Ports & Destinations
Pass Type: Open to All Pass Holders
Event Type: Session
Afternoon Chairperson’s Remarks
Chairperson: Roger Blum (Cruise and Port Advisors, Inc.)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Partnering to Maintain the Cruising Ecosystem: Enhancing Community and Port Relationships
Moderator: Roger Blum (Cruise and Port Advisors, Inc.)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
New Ports and Destinations: Get Out There; Get Noticed; but Above All, GET READY!
Moderator: Gina Dunnett (Azamara Club Cruises)
Panelists: Liz Gammon (TVG Travel), Darius Mehta (Ritz-Carlton Yacht Collection), Michael Pawlus (Azamara Club Cruises)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Port and Destination Infrastructure Projects on Deck for 2020 and Beyond
Moderator: Roger Blum (Cruise and Port Advisors, Inc.)
Panelist: Guillaume Lucci (Solaire Cruise Center, Manila)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Keynote: 2019 Seatrade Cruise Global Opening Remarks
Speaker: Andrew Williams (Maritime Group, Informa Global Exhibitions)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Speaker: Kelly Craighead (Cruise Lines International Association (CLIA))
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Event Type: Session
Keynote: A Conversation with UNWTO Secretary-General Zurab Pololikashvili
Moderator: Adam Goldstein (Royal Caribbean Cruises Ltd. & Cruise Lines International Association (CLIA))
Speaker: Zurab Pololikashvili (The World Tourism Organization)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Keynote: State of the Industry Panel
Moderator: Lucy Hockings (BBC World News)
Speakers: Frank Del Rio (Norwegian Cruise Line Holdings Ltd), Arnold Donald (Carnival Corporation), Richard Fain (Royal Caribbean Cruises Ltd), Pierfrancesco Vago (MSC Cruises)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Food Network Culinary Trends Discussion
Speaker: Michelle Buffardi (Discovery Digital Studios)
Location: The Promenade
Pass Type: Open to All Pass Holders
Event Type: Session
Attracting the Consumer of Tomorrow: Cruise Disruptors Speak Out!
Moderator: Carolyn Spencer Brown (Cruise Critic, A TripAdvisor Company)
Panelist: Barbara Muckerman (Silversea Cruises)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Environmental Spotlight Panel: Innovations Driving Responsible, Sustainable Cruising
Moderator: William MacLachlan (HFW)
Panelists: Gavin Allwright (International Windship Association (IWSA)), Carl Berglund (Climeon), Bud Darr (MSC Group), Knut Orbeck-Nilssen (DNV GL - Maritime)
Sector: Environmental & Health
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Standing Out with Social Media: A Conversation with Top Travel Bloggers
Moderator: Sebastian Rusk (SocialBuzzTV.com)
Panelist: Scott Eddy (@MrScottEddy)
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: Open to All Pass Holders
Event Type: Session
Best Practices for Building a Robust Expedition Team
Panelist: Navin Sawhney (PONANT)
Sector: Environmental & Health, Ports & Destinations, Ship Services
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Defining the Innovation “Blueprint”
Speaker: Gianni Onorato (MSC Cruises)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Entering a New Era of Luxury Cruising: Raising the Bar to Deliver Curated Experiences
Panelists: Roberto Martinoli (Silversea Cruises), Douglas Prothero (Ritz Carlton Yacht Collection)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Speakers: Giovanni Guido (MSC Cruises), Enrique Villardefrancos (MSC Cruises), Mark Zeller (MSC Cruises)
Location: The Promenade
Sector: Entertainment & Amusements, Food & Beverage
Pass Type: Open to All Pass Holders
Event Type: Session
Stateroom Innovation: The Art of Making Cabins Fun
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Shipyards, Shipbuilding & Refurbishment
Pass Type: Open to All Pass Holders
Event Type: Session
Enhancing the Guest Experience with Technology
Panelists: Luca Pronzati (MSC Cruises), Ramon Hurtado (Intercruises Shoreside & Port Services), Greg Ross-Munro (Sourcetoad), Ole-Kristian Sivertsen (Global Eagle)
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
The Global Luxury Traveler: Comparing the Cruise Ship Guest to the Hotel Guest
Speaker: Jeff Wielgopolan (Forbes Travel Guide)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Ship Services, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Pitch Competition: Sustainability Onboard
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: Open to All Pass Holders
Event Type: Session
Event Type: Receptions
Investment Analysts Future Outlook
Moderator: Peter Shaerf (AMA Capital Partners)
Panelists: David Beckel (Sanford C. Bernstein), Tim Conder (Wells Fargo Securities, LLC), Assia Georgieva (Infinity Research)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Using Video to Attract First-Time Cruisers
Speaker: Gabe Saglie (Travelzoo)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Moderator: Sarina Bratton (PONANT CLIA Australasia)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Moderator: Hannah Walhout (TRAVEL + LEISURE)
Location: The Promenade
Sector: Food & Beverage
Pass Type: Open to All Pass Holders
Event Type: Session
Cruise Ship Design: Veterans or Virgins?
Moderator: Ayesha Khan (Jeffrey Beers International)
Speaker: Jan Krefting (YSA DESIGN)
Location: Cruising Innovations Theater
Sector: Design & Ship Interiors
Pass Type: Open to All Pass Holders
Event Type: Session
Rise of the Pacific Coast of the Americas
Moderator: Anne Kalosh (Seatrade Cruise Review)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Speaker: Josh Leibowitz (Carnival Corporation & PLC)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Duty Free for the Future: Preparing for the Onboard Retail Revolution
Moderator: Bill Panoff (PPI Group)
Panelists: Beth Neumann (Starboard Cruise Services), Adrian Pittaway (MSC Cruises), Rene Riedi (Dufry America, Inc.)
Location: Cruising Innovations Theater
Sector: Retail, Ship Services
Pass Type: Open to All Pass Holders
Event Type: Session
Moderator: Charly McDonald (Spark)
Location: Cruising Innovations Theater
Sector: Entertainment & Amusements
Pass Type: Open to All Pass Holders
Event Type: Session
Cracking the Code on Family Travel and Millennial Cruising
Moderator: Nancy Schretter (Family Travel Network Beacon Group Holdings, Inc.)
Panelist: Bonnie Levengood (MSC Cruises)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
What Traveler Behavior Means for the Cruisers of Tomorrow
Speakers: Collen McDaniel (Cruise Critic), Jodi O'Prandy (Cruise Critic)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
The Future is Green: Building the World’s Greenest Cruise Line
Speaker: Daniel Skjeldam (Hurtigruten)
Sector: Environmental & Health
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Sustainable Tourism: Leading the Way Forward
Panelist: Daniel Skjeldam (Hurtigruten)
Sector: Environmental & Health, Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Technology Infrastructure Powering the Future of Cruising
Sector: Information Technology
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
A New Era of Design and Cruising
Moderator: Paul Brady (SkiftX)
Sector: Design & Ship Interiors, Ship Equipment, Shipyards, Shipbuilding & Refurbishment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
How to Plan, Finance and Design New Cruise Terminals in Small or Growing Ports
Speakers: Gustavo Berenblum (Berenblum Busch Architecture), Airam Diaz-Pastor (MedCruise)
Location: Cruising Innovations Theater
Sector: Ports & Destinations, Shipyards, Shipbuilding & Refurbishment
Pass Type: Open to All Pass Holders
Event Type: Session
Speaker: Tigre Wenrich (Lab Miami Ventures)
Location: Cruising Innovations Theater
Sector: Information Technology
Pass Type: Open to All Pass Holders
Event Type: Session
Artificial Intelligence: What's All the Buzz About?
Sector: Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Sector: Entertainment & Amusements, Food & Beverage
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
The Future of Shipbuilding and Design
Panelists: Markus Aarnio (Foreship), Roger Holm (Wärtsilä Corporation), Trevor Young (MSC Cruise Management)
Sector: Design & Ship Interiors, Hotel Operations, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Sourcing/Hotel Operations Spotlight
Sector: Food & Beverage, Hotel Operations, Retail, Ship Services
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Location: Cruising Innovations Theater
Sector: Wellness
Pass Type: Open to All Pass Holders
Event Type: Session
Panelist: William Harber (The Americas, Hurtigruten)
Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session
Caribbean Spotlight … The Future is Bright!
Panelists: Mark Conroy (Silversea Cruises), Ken Muscat (MSC Cruises USA)
Sector: Ports & Destinations
Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass
Event Type: Session