View, browse and sort the list of conference sessions and show floor programming by pass type, track, and format. With this Schedule Builder, you can build your schedule in advance of the event and access it during the show via export or with the Official Mobile App. Seating is first come, first serve, so please arrive early to sessions that you would like to attend. Sessions are subject to change.

Monday | 9:30 am

Welcome + Morning Chairperson's Remarks

Chairperson: Shannon McKee (Access Cruise, Inc)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 9:40 am

Travels Trends Impacting the Cruise Line Industry: Past, Present and Future

Speaker: John Lovell, CTC (Leisure Travel, Supplier Relations & Networks, Travel Leaders Group)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 10:00 am

Transforming Shore Excursions to Deliver Authentic and Exclusive Experiences

Panelists: Conrad Combrink (Silversea Cruises), Carmen Morosan (Intercruises Shoreside and Port Services), JP Salazar (Ritz Carlton Yacht Collection), David Vass (Abercrombie & Kent Destination Management)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 11:20 am

Destination Entertainment: Up Your Game!

Moderator: Shannon McKee (Access Cruise, Inc)

Panelist: Marguerite Scott (Marguerite Scott Entertainment (MSE))

Sector: Entertainment & Amusements

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 11:50 am

Pitch Competition: Sustainability Initiatives in Destinations, Shore Excursions and Ports

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 1:00 pm

Executive Workshop on Cruise Development for Destinations

Speakers: Ioannis Bras (Five Senses Consulting & Development), Shannon McKee (Access Cruise, Inc)

Sector: Ports & Destinations

Pass Type: Open to All Pass Holders

Event Type: Session

Monday | 1:30 pm

Afternoon Chairperson’s Remarks

Chairperson: Roger Blum (Cruise and Port Advisors, Inc.)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 1:35 pm

Partnering to Maintain the Cruising Ecosystem: Enhancing Community and Port Relationships

Moderator: Roger Blum (Cruise and Port Advisors, Inc.)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 2:15 pm

New Ports and Destinations: Get Out There; Get Noticed; but Above All, GET READY!

Moderator: Gina Dunnett (Azamara Club Cruises)

Panelists: Liz Gammon (TVG Travel), Darius Mehta (Ritz-Carlton Yacht Collection), Michael Pawlus (Azamara Club Cruises)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Monday | 3:15 pm

Port and Destination Infrastructure Projects on Deck for 2020 and Beyond

Moderator: Roger Blum (Cruise and Port Advisors, Inc.)

Panelist: Guillaume Lucci (Solaire Cruise Center, Manila)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 9:30 am

Keynote: 2019 Seatrade Cruise Global Opening Remarks

Speaker: Andrew Williams (Maritime Group, Informa Global Exhibitions)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 9:40 am

Keynote: CLIA Opening Remarks

Speaker: Kelly Craighead (Cruise Lines International Association (CLIA))

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Event Type: Session

Tuesday | 9:50 am

Keynote: A Conversation with UNWTO Secretary-General Zurab Pololikashvili

Moderator: Adam Goldstein (Royal Caribbean Cruises Ltd. & Cruise Lines International Association (CLIA))

Speaker: Zurab Pololikashvili (The World Tourism Organization)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 10:10 am

Keynote: State of the Industry Panel

Moderator: Lucy Hockings (BBC World News)

Speakers: Frank Del Rio (Norwegian Cruise Line Holdings Ltd), Arnold Donald (Carnival Corporation), Richard Fain (Royal Caribbean Cruises Ltd), Pierfrancesco Vago (MSC Cruises)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 12:30 pm

Food Network Culinary Trends Discussion

Speaker: Michelle Buffardi (Discovery Digital Studios)

Location: The Promenade

Pass Type: Open to All Pass Holders

Event Type: Session

Tuesday | 1:00 pm

Attracting the Consumer of Tomorrow: Cruise Disruptors Speak Out!

Moderator: Carolyn Spencer Brown (Cruise Critic, A TripAdvisor Company)

Panelist: Barbara Muckerman (Silversea Cruises)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Environmental Spotlight Panel: Innovations Driving Responsible, Sustainable Cruising

Moderator: William MacLachlan (HFW)

Panelists: Gavin Allwright (International Windship Association (IWSA)), Carl Berglund (Climeon), Bud Darr (MSC Group), Knut Orbeck-Nilssen (DNV GL - Maritime)

Sector: Environmental & Health

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 1:30 pm

Standing Out with Social Media: A Conversation with Top Travel Bloggers

Moderator: Sebastian Rusk (SocialBuzzTV.com)

Panelist: Scott Eddy (@MrScottEddy)

Location: Cruising Innovations Theater

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: Open to All Pass Holders

Event Type: Session

Tuesday | 2:00 pm

Best Practices for Building a Robust Expedition Team

Panelist: Navin Sawhney (PONANT)

Sector: Environmental & Health, Ports & Destinations, Ship Services

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Defining the Innovation “Blueprint”

Speaker: Gianni Onorato (MSC Cruises)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Entering a New Era of Luxury Cruising: Raising the Bar to Deliver Curated Experiences

Panelists: Roberto Martinoli (Silversea Cruises), Douglas Prothero (Ritz Carlton Yacht Collection)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 2:30 pm

Cruising Culinary Corner

Speakers: Giovanni Guido (MSC Cruises), Enrique Villardefrancos (MSC Cruises), Mark Zeller (MSC Cruises)

Location: The Promenade

Sector: Entertainment & Amusements, Food & Beverage

Pass Type: Open to All Pass Holders

Event Type: Session

Tuesday | 3:00 pm

MedCruise Update

Pass Type: Open to All Pass Holders

Event Type: Session

Stateroom Innovation: The Art of Making Cabins Fun

Location: Cruising Innovations Theater

Sector: Design & Ship Interiors, Shipyards, Shipbuilding & Refurbishment

Pass Type: Open to All Pass Holders

Event Type: Session

Tuesday | 3:30 pm

Enhancing the Guest Experience with Technology

Panelists: Luca Pronzati (MSC Cruises), Ramon Hurtado (Intercruises Shoreside & Port Services), Greg Ross-Munro (Sourcetoad), Ole-Kristian Sivertsen (Global Eagle)

Sector: Information Technology

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

The Global Luxury Traveler: Comparing the Cruise Ship Guest to the Hotel Guest

Speaker: Jeff Wielgopolan (Forbes Travel Guide)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Ship Services, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Tuesday | 3:45 pm

Pitch Competition: Sustainability Onboard

Location: Cruising Innovations Theater

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: Open to All Pass Holders

Event Type: Session

Tuesday | 6:00 pm

Welcome Reception

Event Type: Receptions

Wednesday | 9:30 am

Investment Analysts Future Outlook

Moderator: Peter Shaerf (AMA Capital Partners)

Panelists: David Beckel (Sanford C. Bernstein), Tim Conder (Wells Fargo Securities, LLC), Assia Georgieva (Infinity Research)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Using Video to Attract First-Time Cruisers

Speaker: Gabe Saglie (Travelzoo)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 10:00 am

Asia Pacific

Moderator: Sarina Bratton (PONANT CLIA Australasia)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Elevating Cruise Cuisine

Moderator: Hannah Walhout (TRAVEL + LEISURE)

Location: The Promenade

Sector: Food & Beverage

Pass Type: Open to All Pass Holders

Event Type: Session

Wednesday | 10:30 am

Cruise Ship Design: Veterans or Virgins?

Moderator: Ayesha Khan (Jeffrey Beers International)

Speaker: Jan Krefting (YSA DESIGN)

Location: Cruising Innovations Theater

Sector: Design & Ship Interiors

Pass Type: Open to All Pass Holders

Event Type: Session

Rise of the Pacific Coast of the Americas

Moderator: Anne Kalosh (Seatrade Cruise Review)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Vacation Advocacy

Speaker: Josh Leibowitz (Carnival Corporation & PLC)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 11:15 am

Duty Free for the Future: Preparing for the Onboard Retail Revolution

Moderator: Bill Panoff (PPI Group)

Panelists: Beth Neumann (Starboard Cruise Services), Adrian Pittaway (MSC Cruises), Rene Riedi (Dufry America, Inc.)

Location: Cruising Innovations Theater

Sector: Retail, Ship Services

Pass Type: Open to All Pass Holders

Event Type: Session

Entertainment Spotlight

Moderator: Charly McDonald (Spark)

Location: Cruising Innovations Theater

Sector: Entertainment & Amusements

Pass Type: Open to All Pass Holders

Event Type: Session

Wednesday | 11:30 am

Cracking the Code on Family Travel and Millennial Cruising

Moderator: Nancy Schretter (Family Travel Network Beacon Group Holdings, Inc.)

Panelist: Bonnie Levengood (MSC Cruises)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

What Traveler Behavior Means for the Cruisers of Tomorrow

Speakers: Collen McDaniel (Cruise Critic), Jodi O'Prandy (Cruise Critic)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 11:45 am

River Cruising Roundtable

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 1:00 pm

The Future is Green: Building the World’s Greenest Cruise Line

Speaker: Daniel Skjeldam (Hurtigruten)

Sector: Environmental & Health

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 1:30 pm

Sustainable Tourism: Leading the Way Forward

Panelist: Daniel Skjeldam (Hurtigruten)

Sector: Environmental & Health, Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Technology Infrastructure Powering the Future of Cruising

Sector: Information Technology

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 2:30 pm

A New Era of Design and Cruising

Moderator: Paul Brady (SkiftX)

Sector: Design & Ship Interiors, Ship Equipment, Shipyards, Shipbuilding & Refurbishment

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

How to Plan, Finance and Design New Cruise Terminals in Small or Growing Ports

Speakers: Gustavo Berenblum (Berenblum Busch Architecture), Airam Diaz-Pastor (MedCruise)

Location: Cruising Innovations Theater

Sector: Ports & Destinations, Shipyards, Shipbuilding & Refurbishment

Pass Type: Open to All Pass Holders

Event Type: Session

The Lab Miami Session

Speaker: Tigre Wenrich (Lab Miami Ventures)

Location: Cruising Innovations Theater

Sector: Information Technology

Pass Type: Open to All Pass Holders

Event Type: Session

Wednesday | 3:30 pm

Artificial Intelligence: What's All the Buzz About?

Sector: Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Mixologist's Corner

Sector: Entertainment & Amusements, Food & Beverage

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

The Future of Shipbuilding and Design

Panelists: Markus Aarnio (Foreship), Roger Holm (Wärtsilä Corporation), Trevor Young (MSC Cruise Management)

Sector: Design & Ship Interiors, Hotel Operations, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Wednesday | 4:00 pm

Sourcing/Hotel Operations Spotlight

Sector: Food & Beverage, Hotel Operations, Retail, Ship Services

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Thursday | 10:00 am

Spa and Wellness

Location: Cruising Innovations Theater

Sector: Wellness

Pass Type: Open to All Pass Holders

Event Type: Session

Thursday | 10:30 am

Expedition Cruising

Panelist: William Harber (The Americas, Hurtigruten)

Sector: Design & Ship Interiors, Entertainment & Amusements, Environmental & Health, Food & Beverage, Hotel Operations, Information Technology, Ports & Destinations, Retail, Safety & Security, Ship Equipment, Ship Services, Shipyards, Shipbuilding & Refurbishment, Wellness

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session

Thursday | 12:00 pm

Caribbean Spotlight … The Future is Bright!

Panelists: Mark Conroy (Silversea Cruises), Ken Muscat (MSC Cruises USA)

Sector: Ports & Destinations

Pass Type: VIP Pass, Conference Pass, Cruise Line Pass, Speaker Pass

Event Type: Session